Washington, D.C. – Steelcase has announced a voluntary recall of about 165,000 Cachet swivel chairs following concerns by the U.S. Consumer Product Safety Commission that a front seat support may crack and fail, posing a fall hazard to consumers.
The recall affects Cachet-branded chairs with model number 487, manufactured between May 2002 and November 2009. Steelcase will replace recalled chairs purchased by individuals; commercial customers with large installations will receive replacement support parts.
Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, the USCPSC says that consumers should stop using the chairs immediately and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.
For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. EST Monday through Friday, or email the firm at email@example.com.