Interior design is everywhere. For us as professionals in the industry, that’s an obvious statement—we know it and we live it, responding as we do on a daily basis to the environments all around us. But for non-designers, that response and awareness isn’t always so reflexive.
This is especially the case in the entertainment and hospitality industry. These spaces have a unique ability to carry a special responsibility to the establishments that they define, beyond the elemental functional and stylistic concerns: They have to connect with the end-user on an almost visceral level. And that connection has to be synonymous with the client’s vision and brand, as well as the customer’s expectation of the same.
I have the utmost respect for interior designers who work in the hospitality and entertainment industries. More so than any other client industry, the designer must successfully convey the brand intent, aesthetic essence and functional needs from the moment a user walks in.
First impressions are critical. Why? Because choice is a qualifying condition that differentiates entertainment and hospitality projects from those in other industries. Entertainment spaces have to create the condition in which consumers will actively make that decision to spend their time and money in that establishment.
speaking without words
Within each unique venue, designers have to create spaces that welcome, convey ideas, invite participation and celebrate the end-user’s experience, all without saying a word. At their best, these spaces entice patrons to return again and again to enfold themselves in the environment.
To achieve this effect, designers must consider a number of factors at the outset—not the least of which is the prospective clientele. Who will they be? Will it be a younger or older demographic, and how will they interact with the environment? What will their needs be according to the function of the space? And what sort of an experience should they have, according to the client’s wishes?
If these questions are considered carefully from the start, the answers will often be inferable from the completed interior. One of the winning projects from the recent IIDA Interior Design Competition, the Rockwell Group Europe’s work on the W Paris-Opéra hotel in Paris, is a perfect example. The end result of this design solution, with its unabashed commitment to daring and boldness more commonly found in boutique hotels, playfully juxtaposes classic forms and materials with modern approaches and an unflinching use of color. The space speaks to a forward-thinking clientele of any age, though the appeal is definitely young and energetic.