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10/27/2011

New Steelcase Study Finds More Mobile Workers Choosing to Work at the Office

Steelcase and CoreNet Global study shows many companies adopting alternative work strategies, but employees still coming to the workplace

 

New Steelcase Study Finds More Mobile Workers Choosing to Work at the Office

GRAND RAPIDS, Mich.—As technology and alternative work strategies free people to work anywhere, many people dream of working at the beach or at home in their pajamas; but according to a new study released by Steelcase in partnership with CoreNet Global, the majority of employees are still choosing to work in the office.

An infographic is available here (PDF).

The 2011 study found that 86 percent of companies now offer alternative work strategies such as home offices, hoteling (shared workspaces that can be reserved) and mobile work (consistently using multiple places to work virtually). This number is up from 50 percent in 2009. An additional 16 percent of respondents said they plan to implement an alternative work strategy this year.

Organizations reported using alternative work strategies to help employees improve work-life balance (49 percent) and to save on real estate costs (31 percent).

But despite the trend toward increasing mobility, nearly 50 percent of all organizations reported they have 10 percent or less of their employees regularly working remotely. Just 3 percent have half or more of their employees utilizing alternative workplace strategies.

Why the Office?
Even with a range of options, what’s attracting workers to the office when they can choose to work anywhere? The answer is people and technology. Seventy-two percent of respondents said the office is the best place to interact with colleagues, and 40 percent said the office provides access to much needed tools and technology.

“The world is more interconnected and interdependent than ever, which makes work more complex and fast-paced. Businesses are addressing competitive pressures by using new technologies and mobility strategies to support diverse ways of working. Yet, workers are coming to the workplace because they need spaces that enhance collaboration with teammates, who are often distributed around the world. They also need to be supported physically and cognitively, and to feel a sense of belonging and connection to the organization’s culture,” says Jim Keane, president of Steelcase.

As one survey participant reported, “I need to maintain strong links with my staff and the best way to do that is to see them face-to-face. It’s in our culture to work collaboratively.”

Real Estate Optimization
Organizations continue to rethink their real estate strategies to gain efficiencies and improve effectiveness. For most organizations, net usable space per employee now ranges from 150 to 225 square feet and nearly 55 percent of respondents plan to cut their current real estate portfolio by up to 10 percent this year alone. That number is up from 47 percent in 2009.

Businesses aren't just shrinking—they’re repurposing. Fifty-seven percent of respondents reported using their real estate savings to reconfigure team spaces and 41 percent reported accommodating alternative work settings such as cafes that provide the access to people and technology that workers want.

"Everyone wants to do more with less space, and at the same time employers are realizing the benefits of giving employees more choice and control over where they work. They want a range of spaces, depending on what kind of work they need to do. By revitalizing existing spaces or investing in new spaces, it's possible to achieve more real estate efficiency and create a variety of spaces that allow workers to be their most effective throughout the day,” says Melissa Securda, director of knowledge and research, CoreNet Global.

The Steelcase/CoreNet survey was launched in March of 2011 and included respondents from a range of industries throughout North America and Europe. Survey data courtesy of CoreNet Global and Steelcase 2011: "How Emerging Work Strategies are Changing the Workplace."